Citizen Silhouette Crystal (EM0483-54D) Women's Wristwatch in Rose Gold-Tone!. 1/ Brand New, 100% Authentic!l We ship exactly what is pictured. We strive for 100% customer satisfaction. For any reason if you are not satisfied with your purchase please contact us prior to leaving us Feedback or sent us a message in 24 hours after you received the item!???? We do all our best to resolve any issue you might have with your purchase & make sure all of our customers are very happy with us. 2/ PAYMENT !!! PAYPAL PAYMENT ARE ACCEPTED ( All Payment acceptable through EBay ) 3/ SHIPPING and RETURNING Shipping to domestic US addresses only Items paid for before 3PM generally we will ship the same DAY! Items paid after 3PM we will ship the next DAY! ( except Holiday or weekend) Items less than 5 lbs general ship with USPS. Items over 5 lbs will ship with UPS or FEDEX Ground( Depends VaLue and buyer’s location ) . gladly accept returns and exchanges Just contact me within 24 hours after receiving the items make sure about your purchase damage or not damage and we just only acceptance of returning within 14 days of delivery( except beauty/ skin care and health during covid time ) I don't accept cancellations But please contact me if you have any problems with your order. The following items can't be returned or exchanged Custom or personalized orders Perishable products (like food or flowers) Digital downloads Intimate items (for health/hygiene / reasons) Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value after 24 hours receiving the items! ?PLEASE VISIT MY STORE at KATZ BEAUTY CENTRAL LISTINGS UPDATED EVERY DAY ! AND Please give us feedback Like we do the same things for all our customers ! Thank you soo much ! ?