[Closed days] Saturdays, Sundays, public holidays, and national holidays
◆We are unable to respond outside of business hours. Please note.
◆For inquiries, please contact us via question, email, or transaction message.
Please choose one of them.
~Information~
◆Please bid only if you understand the product [including installation, etc.].
◆Please check the suitability from the question column. Please let us know your vehicle information (chassis number, model designation number, classification classification number, model year). We do not accept questions regarding installation, diversion, etc. Please read the product description carefully before making your decision.
◆It may take some time to reply to questions, so please bid only if you understand this.
◆If you make a successful bid by mistake, we will not take any action such as cancellation, so please bid carefully.
◆Please be sure to check the store information, product page, and vehicle information on the PC version.
◆All of our products are second-hand items. All accessories shown in the image are included.
◆If you are not listing items for immediate purchase, please participate by bidding.
*We do not accept bulk or individual sales.
◆If you have any inquiries regarding bundling, please contact us in advance before making a successful bid.
◆To prevent shipping accidents, we do not accept external parts or lamps included in the package.
◆Delivery will be by Seino Transportation.
We do not accept requests for delivery times. (*It is possible to request either morning arrival or afternoon arrival. Please make a request in the request column etc. after winning the bid.)
◆About shipping to remote islands
Additional fees will be charged for Izu Islands, Sado Island, Oki, Awaji Island, Seto Inland Sea islands, Goto Islands, Yakushima, Tanegashima, Amami Oshima, remote islands other than Okinawa main island, etc.
Please be sure to inquire about shipping availability and additional charges before making a successful bid.
Please note that if the shipping destination is confirmed to be a remote island after a successful bid, we will inform you of the additional charges.
◆We will ship the same day if payment is completed by 3:00 pm on the day of the successful bid.
Note) Since the shipment will be collected at night on the day, it may be shipped the next day.
*Please note that we do not ship on our company holidays, including Saturdays, Sundays, and holidays.
◆Although we take great care and care in packaging our products, damage or failure may occur due to transportation accidents.
When the product arrives, please be sure to check it in the presence of the driver.
In the unlikely event that a transportation accident occurs, please contact us as soon as possible so that we can take care of it.
◆Regarding issuance of receipt: Please check "Payment method" below.
! Note!
We also sell online other than Yahoo! Auctions, so
The product may already be sold.
Please note.
~About shipping~
Sincerely,
Delivery of products to individuals that meet the following conditions, etc.
We will only be able to handle this at our office.
Thank you for your understanding.
・Products whose delivery size is "M" or larger
・Package size total of 3 sides 130cm or more
・Weight 20Kg or more
・Multiple units (2 or more units)
As an example
(Heavy items such as engines, transmissions, hoses, suspensions,
Large and medium-sized exterior products such as doors, trunks, bumpers, fenders, etc.
Long items such as mufflers and side steps,
Separate packaging for left and right headlights, 4 tires, etc.)
*About the classification between individuals and companies/corporations*
(Example 1)
Even if the name written on the shipping slip is the name of a company or corporation,
Houses where the delivery destination does not have a company or store name (signboard),
If it is a room in an apartment complex, it will be treated as a private residence.
(Example 2)
Even if the delivery destination is a private residence, etc.
If the company/store name (signboard) is posted,
It will be treated as a company/corporation and can be delivered as usual.
~Flow of transactions~
・We do not send email notifications of successful bids.
・Please be sure to read the successful bid notification email that is automatically sent after a successful bid.
- After making a successful bid, please proceed to the order form from the successful bid screen and enter the necessary information.
*Many people forget to write the street address. Please check carefully before sending.
・If the product is subject to Seino Transport's sales branch stoppage, please enter the desired sales branch name in the request field of the order form.
- If you do not need an evaluation, please contact us in the request column or transaction message after making a successful bid.
・We apologize for the inconvenience, but even if you have made multiple bids, please fill out the order form for each item.
*If we are unable to contact you and make payment within 5 days from the date of successful bid, the bid will be canceled due to the successful bidder's convenience.
~About returns and refunds~
・Returns and refunds (including initial defects and typographical errors) will be accepted within one week from the date of delivery of the product in any case.
If more than a week has passed, we will not be able to respond.
・Refunds will be processed after the product has been received and confirmed by our company.
・We will not be able to respond to any requests or payments for removal/removal fees, repair fees, etc. if there is any evidence that the product has been disassembled or modified.
◎Please read the product description carefully and bid if you are satisfied with your understanding.
~Payment method~
■Yahoo! Easy payment
Easy payment fees will be borne by the customer.
It will be shipped after payment is confirmed.
■Bank transfer
★Japan Net Bank
Transfer fees will be borne by the customer.
It will be shipped after payment is confirmed.
◎Please use one of the payment methods listed above.
! Note!
・Consumption tax will be added to the winning bid amount.
・We do not issue receipts.
*We will issue a delivery note and include it with the product, so if you would like one, please let us know.
If you have any other questions, please feel free to ask from "Ask Seller Questions".
*Other than emails from YAHOO, we do not directly send emails regarding transaction guidance. If you receive an email directly using our ID, please respond carefully.
Terms of Use for Yahoo Auctions
Item Condition: Items listed are treated as used items. We will describe the condition of the product in as much detail as possible using photos and descriptions, but minor scratches and signs of use may not be noted.
Warranty: Unless otherwise specified, there are no warranties attached to the product. We do not guarantee the performance or durability of used products.
Payment Terms: Please complete payment within 3 days of winning bid. If payment is not made within the specified time, the bid will be void and the item will be relisted.
About shipping: We will ship within 2 days after payment is confirmed. We are not responsible for delays or damage during shipping.
Regarding bid cancellation: Cancellations after bidding will not be accepted. Please bid responsibly.
Buyer Requirements: Bids from buyers with high levels of negative feedback or suspected fraudulent activity may be canceled or future transactions may be declined.
Color Disclaimer: Actual product color and images may vary due to monitor settings and lighting conditions during photography.
Return and Complaint Policy
Our store has a "no claims, no returns" policy. We do not accept any product returns or complaints. However, we will only accept returns if a product different from the one listed is sent due to our error.
Returns under these exceptional circumstances must be notified immediately and within a maximum of 3 days after receiving the item. Please clearly point out that the product is different from what is described in the list, and as soon as we confirm this fact, we will provide you with instructions regarding the return procedure.
We encourage customers to read the item description carefully before bidding and to contact us if they have any questions. Our store strives to provide accurate and detailed product information so that everyone can use our products with peace of mind.
Thank you for purchasing!
Thank you for your purchase. Customer satisfaction and trust are our greatest joy. If you are satisfied with our service, we would appreciate it if you could give us a good review. If you have any questions or concerns, please feel free to contact us at any time. We look forward to your continued support of Japan Wheels LLC.